Helping You Recover Faster
GER in concert with Aviem International and their global network, offers an expansive suite of Disaster Management services to ensure compliance with all disaster laws and regulations.
Our unique background in dealing with incident and responder needs makes us a perfect fit for both government and industry.
We Have You Covered When Disasters Strike
Emergency Call Center Services
Our call center service utilizes a large call center network with 29 locations. Coupled with trained telephone professionals and the latest technology, a prompt, compassionate response is available for your situation in as little as 60 minutes. Our call center services operates at a guaranteed minimum of 100 representatives and automatically adjust to handle the call volume.
On-site Accident Management Support
Companies often face unique challenges that are not addressed by traditional mass fatality emergency response organizations. GER’s partnership with Aviem brings together expertise in both traditional emergency management mass fatality response and Human Services disaster response.
Community Outreach and Survivor Assistance Center
Along with Disaster Management services, we can set up and maintain Community Outreach and Survivor Assistance Centers for those survivors or members of the public affected by a disaster.
One of the most important aspects of handling personal belongings is the interaction with families. Our specially trained team assists families in honoring their wishes regarding returning the items of their loved ones with dignity and respect.
Family Notification and Survivor Assistance
Family support center representatives are thoroughly trained to provide families and survivors with the kind of support they desire and need. Once notified, we can coordinate logistical support for survivors and maintain regular contact with families.
Disaster Victim Identification and Repatriation Services
We coordinate with organizations and local officials in disaster victim identification and the repatriation of remains. Repatriation teams provide global coverage with expert and highly experienced staff who ensure that the wishes of family members are honored with regard to final arrangements.