HC Standard Technical Support is available 24/7/365 via telephone, email or GER's Registered Customer Ticket System.
(Users should contact their System Administrator for site specific configuration, User Name, or Password Reset issues.)
24x7 Technical Support
Toll Free: 1-866-242-4035
Online Support Help Desk Login for Registered Customers
Enter your customer account information to access GER's support ticket system, or you may email your support request to